Yes, absolutely. You can return your order within 60 days of delivery if the item is unused, unopened, and in its original packaging. 

How it works:

• Email support@getcalmnights.com with your order number.
• We will send you return instructions.
• Once your return arrives, we process your refund and update you by email.

Opened hygiene products: If the product seal has been opened, we cannot resell it for hygiene and safety reasons. If you still wish to return an opened hygiene product, return shipping costs apply.

Once your order has been shipped, you’ll receive an email with tracking details, so you can follow the delivery in real time.

Orders are usually processed within 1 to 2 business days before shipment. During busy periods, processing may take slightly longer. After dispatch, standard shipping takes 5 to 15 business days depending on your location.

You can check country specific delivery times in the shipping policy in the footer.

We currently ship to Austria, Belgium, Bulgaria, Cyprus, Czechia, Germany, Denmark, Estonia, Spain, Finland, France, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Latvia, Malta, the Netherlands, Poland, Portugal, Romania, Sweden, Slovenia, and Slovakia.

You’ll see the available destinations during checkout.

No, you can check out as a guest.Creating an account makes it easier, since you can track orders, save your details, and view previous purchases.

It’s easy:
Add the products you want to your cart.
Ready to order? Click “Proceed to checkout.”
Enter your contact, shipping, and payment details, or use an express checkout to fill them in automatically.
Click “Pay now” to complete your purchase.
Once your order is confirmed, you’ll receive an email with all the details.

We accept the most commonly used cards, Visa and Mastercard, as well as Google Pay, Klarna, PayPal and Bancontact.

We process orders quickly, so changes are not always possible.

If you want to cancel or change something, please email support@getcalmnights.com as soon as possible. Include your order number and the requested change, and we’ll do our best to help.

Email support@getcalmnights.com with your order number and clear photos of the issue and packaging. We will review your case and send a replacement at no cost, or offer a full refund if a replacement is not suitable.

Shipping is free for orders over €50. For orders under €50, shipping costs €5.95.

Enter your code in the “Discount code” field at checkout before completing your order. If the code is valid, the discount will be applied automatically.

Yes, exchanges for other sizes or colors are possible, but additional costs may apply. Email support@getcalmnights.com and tell us what you want to exchange.

For orders up to €150, applicable import taxes are included in your checkout total.

For orders above €150, additional import charges may apply at delivery, depending on local customs authorities and the carrier.